FOR ORDERS
-
Items can be viewed at our gallery, website or facebook and via email or whatsapp on request.
-
Inquiry for order can be made via phone, email, sms or whatsapp.
-
Instant order is applicable for available items.
-
For customized order the finished product might differ slightly from the depicted image as per the availability of raw materials.
-
For delivery outside Kolkata the use of fibre sheet is preferred instead of glass in order to avoid damage during transport.
FOR PAYMENTS
-
Payments can be made via cash, cheque, demand draft or online transfer.
-
For payments via cheque or demand draft the order will be processed after the amount is cleared.
-
For instant orders full payment needs to be made before dispatch.
-
For customized orders 40% advance needs to be made before commencement of work.
-
Full refunds will be done in case of delivery of damaged items.
FOR DELIVERY
-
Products will be shipped on receiving full payment.
-
Items will be delivered by the next 4-6 working days for delivery within Kolkata and 10-15 working days for delivery outside Kolkata.
-
Free shipping applies strictly within Kolkata for orders above two thousand rupees.
-
Packaging and shipping cost is applicable for orders outside Kolkata.
-
Courier tracking will be provided for delivery outside Kolkata.